Our Polices.

By booking with us you are agreeing to the following policies:

Cancellations: If you need to cancel or reschedule your appointment you must do so 48 hours before your scheduled appointment or you will be charged 25% of your scheduled service. If you cancel or reschedule your appointment within 24 hours of your appointment you will be charged 50% of your scheduled services.

No-shows: Any no-shows will be charged 100% of their service amount.

Late arrival: Please be sure to arrive on time for your appointment. Arriving late may result in your appointment being canceled or rescheduled. Please contact us if you know you are going to be over 15 minutes late, so we can advise you on whether or not to attend your appointment.

 Refunds: Our goal is for each client to love their results. In the event that you are dissatisfied with your service(s), our refund policies are laid out as such:

1. Services received cannot be refunded. We will gladly adjust any service you receive within three (3) days of your appointment. If you are not satisfied with the work performed, please return to the salon, so your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you at no additional charge.

2. Refunds for products purchased will only be considered if presented within seven (7) days of purchase. Products can only be refunded if unused and in its original packaging. For all product refunds, a receipt is necessary. 

Privacy: Information collected from our booking page or website is only used if we need to contact you for further information regarding your appointment. Only employees with traceable logins have access to your appointment, contact, or payment history. Your information is never sold or shared and is always kept private for your protection. We greatly appreciate your cooperation in providing us with the information we need to best serve you.